Terms of Service
Last updated: March 14, 2026
1. Acceptance of Terms
By accessing or using PremiumPairing ("Service"), you agree to be bound by these Terms of Service, our Disclaimer, our Privacy Policy, our Refund Policy, and our Acceptable Use Policy (collectively, the "Agreement"). If you do not agree to any part of this Agreement, you may not use the Service.
We reserve the right to modify these terms at any time, with notice posted on this page. Your continued use of the Service after changes are posted constitutes acceptance of the revised terms.
IMPORTANT: These Terms contain a binding arbitration clause and a class action waiver in Section 11. Please read them carefully.
2. Description of Service
PremiumPairing provides relationship guidance and analysis services, including one-on-one consultations, detailed reports, and ongoing advisory through secure messaging. All services are delivered digitally through our platform.
Our services are strictly informational and educational. We do not provide counseling, therapy, legal advice, medical advice, psychological diagnosis, or financial advice. Please review our full Disclaimer for important details.
3. User Accounts
You must provide accurate, complete information when creating an account. You are responsible for maintaining the security of your account credentials. You must be at least 18 years old to use this Service. By creating an account, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.
We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or misuse the platform.
4. Payments & Billing
All fees are listed in USD and are non-refundable except as stated in our Refund Policy.
All purchases are one-time transactions. There are no subscriptions, recurring charges, or auto-renewals. You will never be billed again after your initial purchase unless you choose to make a new purchase.
Payments are processed through third-party payment providers, which may include Cash App, Apple Pay, Google Pay, and cryptocurrency services. By making a purchase, you agree to the terms and privacy policies of the applicable payment provider. PremiumPairing does not store your full credit or debit card numbers.
We reserve the right to change pricing at any time. Price changes do not affect previously completed purchases.
5. Confidentiality
All communications, analyses, and materials shared through the platform are treated as strictly confidential. We will never disclose your information to third parties except as required by law or with your explicit consent.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Harass, threaten, or abuse our staff or other users
- Upload malicious files or attempt to exploit vulnerabilities
- Share account access with unauthorized individuals
- Reproduce or redistribute analysis reports without permission
For complete details on prohibited conduct, content guidelines, and enforcement, please see our Acceptable Use Policy.
7. Intellectual Property
All content, analyses, reports, and materials generated by PremiumPairing are our intellectual property. You receive a personal, non-transferable license to use reports and analyses for your private use only.
8. Disclaimer
PremiumPairing provides relationship guidance and analysis for informational purposes only. We are NOT a licensed counseling, therapy, legal, medical, or financial advisory service. Our analysts are not required to hold professional licenses or certifications.
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:
- Our analyses, reports, and communications constitute opinions and observations, not professional advice;
- Our analyses must NOT be used as the sole or primary basis for major life decisions, including decisions regarding divorce, legal action, financial transactions, confrontation, relocation, child custody, or any other significant action;
- You assume full responsibility for any actions you take based on our analyses;
- We cannot guarantee the accuracy, completeness, or reliability of any analysis;
- The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied.
For our complete disclaimer including crisis resources, please see our Disclaimer page.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PREMIUMPAIRING AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AND CONTRACTORS SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages;
- Any loss of profits, revenue, data, or business opportunities;
- Any emotional distress, loss of companionship, or damage to relationships;
- Any damages arising from actions taken or not taken based on our analyses;
- Any damages resulting from unauthorized access to or alteration of your data.
IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE LESSER OF: (A) THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO PREMIUMPAIRING FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00). THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED.
10. Indemnification
You agree to indemnify, defend, and hold harmless PremiumPairing and its owners, officers, employees, agents, and contractors from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) any actions you take based on analyses received through the Service; (c) your violation of these Terms; or (d) your violation of any rights of a third party.
11. Dispute Resolution & Arbitration
PLEASE READ THIS SECTION CAREFULLY. Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
CLASS ACTION WAIVER: You agree that any proceedings will be conducted only on an individual basis. You waive any right to participate in a class action, collective action, or representative proceeding.
JURY TRIAL WAIVER: To the extent permitted by law, you waive your right to a trial by jury.
12. Release & Hold Harmless
You hereby release, waive, discharge, and hold harmless PremiumPairing and its owners, officers, employees, agents, independent contractors, and affiliates from any and all liability, claims, demands, actions, and causes of action whatsoever, directly or indirectly arising out of or related to any loss, damage, or injury that may be sustained by you, or to any property belonging to you, in connection with your use of the Service.
This release specifically includes, but is not limited to, claims arising from: your reliance on any analysis, report, opinion, or communication provided through the Service; any emotional, psychological, relational, financial, reputational, or physical consequences resulting from your use of the Service; and any actions taken or decisions made based on information obtained through the Service.
13. No Duty to Update
PremiumPairing has no ongoing obligation to update, revise, supplement, or correct any previously delivered analysis or report based on new information, changed circumstances, or the passage of time. Each analysis is a point-in-time opinion based on the information available at the time of delivery. We are not required to monitor your situation, follow up on outcomes, or provide ongoing advisory beyond the scope of the specific service purchased.
14. Statute of Limitations
You agree that any claim or cause of action arising out of or related to the use of the Service or these Terms must be filed within one (1) year after such claim or cause of action arose, or the claim shall be permanently barred. This limitation applies regardless of the legal theory on which the claim is based.
15. Governing Law & Forum Selection
These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles.
Any legal action or proceeding not subject to the binding arbitration provisions in Section 11 shall be brought exclusively in a court of competent jurisdiction. You irrevocably consent to the personal jurisdiction and venue of such courts.
16. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
17. Entire Agreement
These Terms, together with the Disclaimer, Privacy Policy, Refund Policy, and Acceptable Use Policy, constitute the entire agreement between you and PremiumPairing regarding the use of the Service. No oral or written representations made outside of these documents shall be binding.
18. Contact
For questions about these terms, please contact us at our contact page or email contact@premiumpairing.com.